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Privacy Policy

Effective Date: 01 June 2024

1. Introduction

Track Sense (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Company Information

  • Registered Name: Track Sense
  • Registered Address: 14a Pickering Street, Newton Park, Port Elizabeth, 6045, South Africa

3. Contact Information

For any privacy-related inquiries, please contact us at:

4. Data Collection

We collect the following types of personal data from our users:

  • Personal Information: Name, email address, physical address, and phone number.
  • Automatic Data Collection: Data collected automatically through cookies and other tracking technologies.

5. Data Usage

The personal data we collect is used for the following purposes:

  • To improve our products and services.
  • For marketing purposes, to provide you with information about our products and promotions.

6. Data Sharing

We do not share your personal data with any third parties.

7. Data Storage and Security

Your data is stored on secure servers and is retained for a period of 5 years. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

8. User Rights

Under the Protection of Personal Information Act (POPIA), you have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccuracies in your personal data.
  • Deletion: You can request the deletion of your personal data.

To exercise any of these rights, please contact us at compliance@tracksense.co.za.

9. Legal Compliance

We comply with the Protection of Personal Information Act (POPIA) and other relevant privacy laws and regulations applicable in South Africa.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by sending an email to the address you have provided to us. It is your responsibility to review this Privacy Policy periodically for any changes.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under the age of 18, we will take steps to delete such information from our records.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at compliance@tracksense.co.za or call us at 0410125019.